This privacy policy explains how FSG ("we", "us") processes personal data when you visit www.caffeez.swiss or contact us. We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Controller
FSG
Zugerstrasse 195, 6314 Neuägeri, Switzerland
E-mail: info@caffeez.swiss · Phone: +41 41 24 40 039
2. What data we process
- Contact & intake data you submit via our forms: company, contact person, country, e-mail, phone, target markets, the services you are interested in and your message.
- Server log data automatically collected by our hosting provider when you load the site: IP address, date and time, browser type, referring URL. This is used to operate and secure the site.
- Cookie / consent data: see our cookie policy.
3. Purposes & legal bases
- Responding to your enquiry and preparing offers — to take steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR) and our legitimate interest (Art. 6(1)(f) GDPR).
- Operating, securing and improving the website — our legitimate interest (Art. 6(1)(f) GDPR).
- Optional analytics — only with your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time.
4. Form submissions & processors
Our contact and intake forms are processed via a third-party form service (e.g. Web3Forms) and delivered to us by e-mail. Data entered into the form is transmitted to this processor solely to deliver your message to us. We have concluded the necessary data-processing terms with our providers and use only providers offering an adequate level of data protection.
5. Hosting
This website is hosted by an infrastructure provider that processes the server log data described above on our behalf. Data may be processed within Switzerland and/or the EU/EEA.
6. Retention
We retain your enquiry data only as long as necessary to handle your request and to comply with legal retention obligations. Server logs are deleted or anonymised after a short period.
7. Your rights
Subject to applicable law, you have the right to access, rectify, erase and restrict the processing of your personal data, the right to data portability, and the right to object to processing based on legitimate interests. Where processing is based on consent, you may withdraw it at any time with effect for the future. To exercise your rights, contact info@caffeez.swiss.
You also have the right to lodge a complaint with a supervisory authority — in Switzerland, the Federal Data Protection and Information Commissioner (FDPIC); in the EU, your local data-protection authority.
8. Data security
This site is delivered over an encrypted TLS/SSL connection. We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access.
9. Changes
We may update this privacy policy to reflect changes in our services or legal requirements. The current version is always available on this page.
This is a general privacy policy template tailored to this website. Please have it reviewed by a qualified data-protection professional before go-live, especially regarding your specific hosting provider, form service and any analytics tools.